ce77's Privacy Policy
Your personal information matters to us. This policy transparently explains how ce77 collects, processes, and protects your data.
Introduction & Scope
This privacy policy applies to the ce77 platform and the ce77.lat website. When you use our platform, register, or use our services, you are considered to have accepted the terms of this policy. We treat your privacy with the utmost importance and are committed to protecting your information.
ce77 operates a safe, transparent, and responsible online betting and casino service for Bangladeshi users. We use SSL encryption and advanced security technology to keep your information protected.
What Information We Collect
We collect the following types of information to run our services properly. All data collection is carried out through a fully transparent process and based on your consent.
Identity Information
Name, date of birth, national ID number or passport details, required for account verification and age confirmation. ce77 only serves users aged 21 and above.
Contact Information
Email address and mobile number — used for account security, transaction confirmation, and support services.
Financial Information
Deposit and withdrawal transaction records — records of payments made via bKash, Nagad, Rocket, or bank transfer. Payment card details are not stored directly in our system.
Technical Information
IP address, browser type, device information, login time, and session data — collected automatically to ensure platform security and performance.
Gaming Activity
Betting and game history, win/loss records, bonus usage, and promotion participation details — used to ensure responsible gaming and improve service quality.
Communication Records
Details of communications made with our support team via live chat or email — kept for service improvement and dispute resolution.
How Your Information Is Used
ce77 uses your information only for specific, legitimate, and transparent purposes. The main reasons we use your data are detailed below:
3.1 Service Operation & Management
Your information is used to create and manage your account, process transactions, provide bonuses and promotions, and ensure the overall performance of the platform. It is also needed to enforce the minimum ৳200 deposit and ৳1,000 withdrawal limits and to maintain transaction records.
3.2 Security & Fraud Prevention
Your information is analyzed to protect account security, prevent unauthorized access, detect money laundering and fraud, and stop multiple account registrations. This is essential to protecting the interests of all users.
3.3 Customer Service & Support
Your account information and transaction details are needed to give you effective assistance through our 24/7 live chat and email support. This information is critical to resolving issues quickly.
3.4 Responsible Gaming
By analyzing your gaming patterns, we identify the risk of excessive gaming and provide assistance when needed. This helps create a responsible and safe gaming environment.
3.5 Service Improvement
By analyzing your usage patterns, we improve the platform experience, add new features, and resolve technical issues more quickly.
Sharing Information with Third Parties
ce77 never sells your information or transfers it to third parties for marketing purposes. However, information may be shared in a limited way in specific situations:
- Payment Processors: Necessary information is shared with the relevant financial institutions to complete transactions via bKash, Nagad, Rocket, and bank transfer.
- Technology Service Providers: Only the necessary information is shared with trusted technology partners used to operate the platform, who work under strict confidentiality agreements.
- Legal Obligations: Information may be provided to authorities when required by a court order, a lawful request from an investigative body, or other legal requirements.
- Fraud Prevention: Information may be shared with relevant authorities to prevent fraud, money laundering, or other illegal activity.
- Business Changes: User information may be transferred in the event of a change in business ownership or a merger, though the terms of this policy will remain binding.
Cookies & Tracking Technologies
The ce77 website uses cookies and similar tracking technologies. These are small data files stored in your browser that improve the platform's performance.
5.1 Essential Cookies
These cookies are necessary for maintaining login sessions, storing security tokens, and providing basic platform functionality. The site cannot function properly without them.
5.2 Functional Cookies
These cookies are used to remember your preferences — such as language settings and display preferences — and to personalize your experience.
5.3 Analytical Cookies
Analytical cookies are used to monitor page visits, user behavior, and technical performance. This data is collected in fully anonymous form and is used to improve the service.
You can disable cookies from your browser settings, though this may limit some site functionality.
Data Retention & Deletion
ce77 retains your information only for as long as necessary. The retention period depends on the type and purpose of the information.
Account Information
Retained while the account is active and for a set period after closure to meet legal obligations.
Transaction Records
Financial records are generally kept for an extended period as they are required for financial regulation and dispute resolution.
Communication Records
Support chat and email records are kept for a reasonable period from the date of communication.
Upon a request to close your account, information that is not subject to legal obligations will be deleted or anonymized within a reasonable timeframe.
Your Rights & Controls
ce77 respects your rights regarding your information. Your main rights are detailed below:
- Access: You can find out at any time what information we have collected about you and have the right to receive a copy of that information.
- Right to Rectification: If your information is inaccurate or incomplete, you have the right to request a correction.
- Right to Erasure: In certain circumstances you may request that your information be deleted, though information subject to legal obligations may not be immediately erasable.
- Right to Object: You have the right to object to the processing of your information for specific purposes.
- Right to Portability: You have the right to request your information in a structured, commonly used format.
- Withdrawal of Consent: Where data processing relies on your consent, you may withdraw that consent at any time.
To exercise these rights, please contact us. We will endeavor to respond to your request within a reasonable timeframe.
Data Security Measures
ce77 has put in place multiple layers of technical and organizational measures to keep your information secure.
SSL Encryption
All data transfers are secured with advanced SSL encryption technology.
Firewall Protection
Servers are protected with strong firewalls and intrusion detection systems.
Access Control
Only authorized personnel can access specific data — strict access controls are in place.
Regular Audits
Security measures are regularly tested and updated to maintain the highest level of protection.
While we strive to ensure the highest level of security, no digital system is entirely risk-free. In the event of a security breach, we will act quickly and notify affected users.
Protection of Minors
ce77 strictly enforces a 21+ age limit. We do not collect information from or provide services to anyone under the age of 21. An age verification process is active at the time of account registration.
If we become aware that we hold information from someone under the age of 21, that information will be deleted immediately and the relevant account will be closed.
Policy Changes & Updates
ce77 may update this privacy policy from time to time — due to technical changes, changes in law, or service improvements. For any significant changes:
- The updated policy will be published on this page with the date of the change noted at the top.
- For significant changes, a notification may be sent to your registered email address.
- Continued use of the platform after the updated policy is published will be considered acceptance of the new policy.
- If you object to the changes, you may request that your account be closed.
We recommend reviewing this policy regularly. The most recent version of this policy is the one in effect.
Have a Privacy Question?
Contact us for any questions or requests about your data protection. Our support team is available 24/7 in Bengali and English.